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Consumer Experience Designer and Researcher – UXD & UXR

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At P&G, Design is critical to driving loyalty beyond reason with the world’s consumers. We uniquely transform strategy into irresistible consumer experiences. We view business challenges through an empathetic lens – consumer centric in everything that we do. We balance left and right brained thinking to bring great design that builds the business. We lead with imagination, curiosity, courage, and inspiration. Through Design, we elevate brands to icons.

As a UX Designer and Researcher, you will be responsible for delivering key insights for our Consumer Experiences and translating those insights into solutions.  This will require an intense dedication to learning from our consumers mixed with a passion for action.  In this role, you will work across P&G’s brands and support Digital Product Design (apps, interfaces connected devices), Digital Commerce (Social, Brand Webpages, DTC selling), and framing future innovation opportunities.  You will partner with the rest of our UX/UI design and multifunctional teammates to create exceptional digital experiences, from framing to executing, from Discovery to Delivery.

As you partner on UX Design with the team, we will expect you to place generative and evaluative research, following our established approaches and protocols.  It will then be up to you to synthesize and socialize these insights, translating them into low fidelity UX Design Deliverables. For these deliverables we will expect you to create personas, create user journey/empathy maps, evaluate information architecture, participate in UX copywriting, create wireframes, and partner on prototypes.  These will serve as the fundamentals as you partner with our UI designers to create user centered experiences.  After we create these solutions, you will then lead the handoff and evaluation of our designs, verifying accessibility compliance, running health and usability tests and generating reports, as well as determining KPI’s to continuously measure the success of the work. 

It will be as important to perform these tasks as it is to document, as we strive to grow the digital acumen across the company. All our roles provide the opportunity to use your talents envisioning, inspiring, defining and enabling holistic, multi-sensorial brand experiences. As a member of the P&G design team, you will create revolutionary solutions that enhance the ways in which we can connect and influence consumers around the globe.


Qualifications

Qualifications

  • Bachelor's or Master’s Degree in Visual Design, Human-Computer Interaction, Digital Design, or related field; or, relevant certification or equivalent work experience.
  • Software Fluency in the latest digital programs and tools: Adobe Creative Suite (Photoshop, Illustrator), Figma, Sketch, Whimsical, research platforms and repositories, etc.
  • Skills in UX to create robust projects foundations or the ability to step in with expertise to help multi-disciplinary teams with guidance or direction.
  • A portfolio that demonstrates strong Design Mastery in the core areas of UX Design and research. Your portfolio will be assessed on creative excellence, storytelling, problem-solving and technical mastery.
  • A case study that demonstrates the design process is essential.
  • Strong design mastery and ability to solve problems using design skills as shown in a competitive portfolio.
  • Strong communication skills with the ability to justify your conceptional and directional design choices. Comfortable giving and receiving feedback.
  • Experience mentoring other user experience professionals.
  • 0-5 years of design experience.

We feel you will be an excellent fit here if you have: 

  • A keen eye and attention to detail that is critical to win in our categories.
  • Exceptional collaboration/interdependence skills while engaging and influencing with multiple business partners.
  • Demonstrated leadership skills and desire to lead multiple initiatives and manage complexity with excellence. Strengths include discipline, time and project management, ability to set priorities, and accountability.
  • Strong storytelling and presentation skills and able to advocate for processes and outcomes to leadership.
  • Flexibility in an environment of constant change.
  • Desire to successfully lead complex projects from conceptual start to final design delivery with passion and ownership.
  • Use of empathy and non-linear thinking: We would like for you to be able to see the consumer as a person and ideate solutions with the consumer in mind.
  • Exceptional product management skills, including the ability to lead multiple initiatives and handle complexity with confidence. Proven discipline, superior time management skills, ability to set priorities and be accountable from concept to final design delivery.

Starting Pay / Salary Range:  $85,000 to $115,000

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits.  Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE.

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job locations:
Cincinnati, Ohio, United States
Job Type: Full time Job categories: R&D Design Req No: R000103396
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